In-Home Senior Care FAQ’s

All Your In-Home Care Questions Answered

Selecting an In-Home Senior care provider can be an overwhelming prospect. When choosing a home care agency, it is essential to have the answers to a few key questions. Below are some of the In-Home Senior Care frequently asked questions (FAQs) we received at AccuAid Care.

Complete the form below or call us at (817) 754-0089 if you have any additional questions for our care team.

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What’s the difference between in-home senior care and home health care?

In-home care is a broad term for several forms of care provided at home. Generally, it covers personal care (bathing, dressing, toileting, feeding, transferring, grooming), homemaking services (light housekeeping and chores), and companionship services, including personal shopping, transportation, and socialization. In-home senior care is paid privately, whereas home health care is prescribed by a physician and covered by Medicare or supplemental insurance providers.

Does the state license your agency?

Yes, our agency is licensed by the state of Texas (Health & Human Services).

Can my loved one be taken care of safely at home?

Yes, often, hospitalized patients develop complications, such as infections. When someone is cared for at home, the risk of infection is much lower. Home Care provides one-on-one attention and allows the patient and family to have more involvement in the care.

What In-Home Care services do you provide?

Services include Alzheimer’s and dementia care, Companion Care, Personal Care (bathing assistance, incontinence care), light housekeeping, meal preparation, transportation, laundry, medication reminders, 24-Hour Home Care, and Respite Care Services for family members.

What forms of payment do we accept?

We are private pay, we accept credit, debit cards and ACH for payments. We also work with Long Term Care Insurance.

What are the minimum number of hours per shift and hours per week for Home Care?

We require a min. of 4 hours per shift and if the client provides 3 or more shifts per week, we can assign a dedicated caregiver.

Do the caregivers undergo background checks?

Yes, we do background checks, reference checks, and drug tests before hiring our caregivers. We also check their records in a Nurse Aide Registry and Employee Misconduct registry maintained by the Health and Human Services of Texas.

Do the caregivers have adequate training?

Our caregivers have years of experience working with seniors and individuals with disabilities in assisted living facilities, group homes, nursing homes, and private homes. We also provide them with additional/ongoing training at the time of hire and yearly training.

Are the caregivers bonded and insured?

Yes, we carry liability insurance and also provide workers’ compensation for caregivers. If the caregiver gets injured at work, workers’ compensation covers that.

Do you have backup caregivers?

Yes. We understand that life happens, and if the primary caregiver is unable to work, we send a backup caregiver.

What if my mom/dad is unable to get along with the caregiver?

Client satisfaction is our priority number one. Please call us at (817)-754-0089 and let us know. We will make arrangements for an alternate caregiver as soon as possible.

What is the role of family members in In-Home Care?

When you choose an In-Home Care agency, you can remain in your home, surrounded by friends and family, and still receive the expert care you need to help you recover. Family members can visit as much as necessary and often can play an active role in your recuperation. They can have peace of mind, knowing that they are receiving care in a safe, therapeutic environment at home.

Please let us know if you have questions about In-Home Senior Care FAQs.

Still, Have More Questions?

Complete the form below; our care manager will call to answer your questions.

Our Ratings & Awards

Best of Senior Living Award for 2021 & 2022

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Alzheimer’s Dementia Care
Home care award
Companion Care
Best of Senior Living Award 2024 VA CCN
Google Ratings for Home Care
Carelist365-ratings for Personal care
AccuAid respite care Rating on Senior Advisor
AccuAid Rating on Caring.com for companion care