In-Home Senior Care FAQ’s

All Your In-Home Care Questions Answered

Selecting a home care provider can be an overwhelming prospect. When choosing a home care agency, it is important to have the answers to a few key questions. Below are some of the In-Home Senior Care frequently asked questions (FAQ’s) we received at AccuAid Care.

Complete the form below or call us at (817) 754-0089 if you have any additional questions for our care team.

What’s the difference between in-home senior care and home health care?

In-Home care is a broad term used to describe several forms of care provided in-home. Generally, it covers personal care (bathing, dressing, toileting, feeding, transferring, grooming), homemaking services (light housekeeping and chores) and companionship services, which may include personal shopping, transportation, and socialization. In-home senior care is paid privately, whereas home health care is prescribed by a physician and covered by Medicare or supplemental insurance providers.

Is your agency licensed by the state?

Yes, our agency is licensed by the state of Texas (Health & Human Services).

Can my loved one be taken care of safely at home?

Yes, often patients who are hospitalized, develop complications, such as infections. When someone is cared for at home, the risk of infection is much lower. Home Care provides one-on-one attention, and allows the patient and family to have more involvement in the care.

What In-Home Care services do you provide?

Services include Alzheimer’s, Dementia care, Companion Care, Personal Care (bathing assistance, incontinence care), light housekeeping, meal preparation, transportation, laundry, medication reminders, 24 Hour In-Home Care, Respite Care Services for family members.

What forms of payment do we accept?

We are private pay, we accept credit, debit cards and ACH for payments. We also work with Long Term Care Insurances.

What are the minimum number of hours per shift and hours per week for Home Care?

We require a 4-hour minimum per shift. We have a variety of service options ranging from “rise and shine” visits to live-in coverage. We make an effort to be flexible with your needs and offer an array of options. Our respite care services will help home caregivers to take a much-needed break from taking care of family members.

Do the caregivers undergo background checks?

Yes, we do the background checks, reference checks and drug tests before hiring our caregivers. We also check their record in a Nurse Aide Registry and Employee Misconduct registry that is maintained by Health and Human Services of Texas.

Do the caregivers have adequate training?

Yes, our caregivers have years of experience working with seniors and individuals with disabilities in assisted living facilities, group homes, nursing homes and private homes. We also provide them additional/ongoing training at the time of hire and yearly training.

Are the caregivers bonded and insured?

Yes, we carry liability insurance and we also provide workers compensation for the caregiver. If the caregiver gets injured at work, workers compensation takes care of that.

Do you have backup caregivers?

Yes. We understand that life happens and if the primary caregiver is unable to make it to work, we send a backup caregiver.

What if my mom/dad is unable to get along with the caregiver?

Our client satisfaction is priority number one for us. Please call us at (817)-754-0089 and let us know. We will make arrangements for alternate caregiver as soon as possible.

What is the role of family members in In-Home Care?

When you chose In-Home Care agency you can remain in your home, surrounded by friends and family and still receive the expert care that you need to help you recover. Family members can visit as much as necessary and often are able to play an active role in your recuperation. They can have peace of mind, knowing that you are receiving care in a safe, therapeutic environment at home

Is AccuaAid Care licensed?

Yes, AccuAid Care is licensed by the Texas Department of Health & Human Services. We are also bonded and insured. All of our caregivers are employees of AccuAid Care, whereby we assume liability for salaries, workman’s compensation and all staffing concerns.

Do you provide in-home consultations?

Yes! We are happy to come to your home for a complimentary one-hour in-home assessment. At that time, we can create a care plan and provide more information about how we may assist your family

Is home care only for seniors?

We help all adults who need an extra pair of hands to help them live independently in their homes.

My mom is healthy, but I worry about her alone at home all day. Do you offer companionship services for people like her?

Yes! We do provide companionship services have a knack for making a great match. We’ll come out to learn more about your loved one and to tailor our companionship services to meet your individual needs.

How are your caregivers supervised?

We use the latest technology “Telephony” & Mobile App to supervisor our caregiver’s arrival and departure times. This technology notifies the managerial staff within 10 minutes of the caregivers scheduled start time if they have not called in/Clocked in. Most often, the caregiver has already begun their duties. We also provide on-site supervision every 30-60 days and ongoing communication.

If you have question related to In-Home Senior Care FAQ’s.please let us know.

Still Have More Questions?

Complete the form below, our care manager will call to answer your questions.

Our Ratings & Awards

Best of Senior Living Award for 2021 & 2022

Please enable JavaScript in your browser to complete this form.
Searching Care For?
Alzheimer’s Dementia Care
Companion Care
Google Ratings
AccuAid Rating on Senior Advisor
AccuAid Rating on | Personal Care